Lampshade FAQ

Q35: How do you pack glass lampshades for sea transportation?

A: Each glass shade is packed with foam protection, inner box and export carton. Reinforced packing can be arranged for long sea transit.

Q36: What is your normal breakage rate during transit?


A: With standard export packing, the breakage rate is controlled below 0.5%.

Q37: How do you handle breakage claims if customers receive damaged goods?

A: Please provide photos and videos of damaged items. We will negotiate reasonable compensation or replenishment solution for confirmed breakage caused by production and packing.

Q38: Can we use neutral packaging or custom branded packaging?

A: Neutral export cartons are free. Custom color boxes and customer branded packaging are supported.

Q39: Can you make PDQ display packaging for supermarket retail like Walmart?

A: Yes, we support custom PDQ display packaging for retail channel orders.

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